Veterinary Care Assistant

About the Role

This part-time permanent position offers you a genuine opportunity to develop veterinary skills in a practice with deep roots in the Norfolk community. You’ll be working 35 hours per week with scheduling flexibility, supporting the clinical team across inpatient care, laboratory work, and patient handling. Chapelfield Veterinary Partnership operates five small animal practices across Norwich and the surrounding area, plus a dedicated equine centre—giving you exposure to a varied, dynamic veterinary environment.

You’ll work closely with experienced veterinary surgeons and registered veterinary nurses, learning best practice in animal care and client communication every shift. The practice is known for delivering high-quality care, and your role is central to maintaining those standards.

Key Responsibilities

• Provide hands-on inpatient care, including monitoring and basic nursing support
• Assist veterinary surgeons and nurses with patient restraint and handling
• Run routine in-house laboratory tests under direction
• Maintain clinical areas to the practice’s high hygiene standards, including restocking and equipment care
• Support the wider team to ensure the clinic runs smoothly and safely
• Contribute to a positive, compassionate experience for both patients and their owners

Requirements

• A genuine passion for animal welfare and patient care
• Reliable, motivated, and collaborative approach to teamwork
• Strong organisational skills and ability to manage multiple tasks in a busy environment
• Good communication skills with colleagues and clients
• Proactive attitude to learning, with openness to feedback and development
• No prior veterinary experience required—training will be provided

Benefits

• 6.6 weeks’ annual leave, plus an additional day for your birthday
• Leave accrual increases with length of service
• Enhanced family-friendly policies (maternity, paternity, adoption, shared parental and surrogacy pay)
• Structured development opportunities through VCA development programmes and apprenticeships
• Clear career pathways into Student Veterinary Nurse roles and beyond
• Funded learning and development via the IVC Evidensia Academy
• Pension scheme
• Healthcare Cash Plan
• Discounted staff pet care
• Cycle to Work scheme
• Voluntary benefits and access to retail discounts and cashback

About the Practice

Chapelfield Veterinary Partnership has been a cornerstone of veterinary care in Norwich and Norfolk for many years. The group operates five small animal practices across Norwich, Wymondham, Long Stratton, Brooke, and Costessey, alongside a purpose-built equine centre at the Brooke site. The team is committed to delivering high-quality care to both pets and their owners.

Chapelfield is part of IVC Evidensia, the UK and Europe’s leading veterinary care group comprising over 900 practices and referral hospitals. IVC Evidensia’s mission is centred on creating happier animals and happier owners, with a strong commitment to supporting team development, wellbeing, and career progression at every stage.