Patient Care Assistant

About the Role

Greenside Vets is seeking a compassionate and enthusiastic Veterinary Care Assistant to join their welcoming mixed animal practice in St Boswells. This is a full-time, permanent position working 40 hours per week with no weekend commitments—giving you a genuine work-life balance whilst you make a tangible impact on patient care.

You’ll play a central role in the day-to-day operations of the practice, supporting the veterinary and nursing teams across a diverse range of clinical areas. Whether you’re handling patients with empathy, assisting in theatre, managing inventory, or delivering client care, you’ll work in a varied, fast-paced environment alongside dedicated professionals who share your commitment to animal welfare.

Key Responsibilities

• Provide compassionate patient handling, restraint and in-patient care, including feeding, grooming, exercise and monitoring
• Support surgical and diagnostic procedures—imaging, laboratory work, theatre preparation and patient recovery
• Maintain high standards of hygiene and infection control, ensuring accurate clinical record keeping
• Prepare, clean, sterilise and maintain clinical areas, equipment and sterile supplies
• Assist with pharmacy management, stock control and medication dispensing under veterinary direction
• Deliver excellent client care, supporting consultations, reception duties and end-of-life appointments
• Work collaboratively with the wider team to ensure smooth patient flow and exceptional service
• Engage in ongoing CPD and practice initiatives
• Ensure compliance with Health & Safety, GDPR and practice policies

Requirements

• Genuine passion for animal welfare and working within a varied, fast-paced environment
• Proactive, enthusiastic and approachable personality with strong team-working abilities
• Excellent communication and interpersonal skills
• Ability to multitask with flexibility and self-motivation
• Willingness to use your own initiative and go above and beyond for patients and colleagues

Benefits

• 5 weeks holiday plus bank holidays and birthday leave
• Extensive internal CPD and ongoing training
• Potential career progression opportunities
• Staff discount schemes
• Life assurance and enhanced sickness pay
• Enhanced equal family leave
• Employer contribution pension scheme
• E-car salary sacrifice scheme
• Recruitment referral reward scheme
• Comprehensive wellness programme: employee assistance programme, eyecare voucher scheme, free annual flu jab, and cycle to work scheme

About the Practice

Greenside Veterinary Practice is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. As a privately-owned organisation, Linnaeus prioritises its purpose—to create a better world for pets—over short-term profits, enabling long-term strategic thinking and genuine investment in its people.

The Linnaeus network comprises over 6,000 Associates working across highly-respected primary care and referral practices throughout the UK and Ireland. The group spans all fields of veterinary medicine, including small animal, farm and equine work. You’ll benefit from access to a wide network of specialists, worldwide development opportunities and a comprehensive wellbeing package designed to support your physical and mental health. Linnaeus is committed to fostering an inclusive, diverse culture where authenticity is valued and excellence is the standard.