Veterinary Receptionist and TB Administrator

About the Role

You’ll be the welcoming face at Priory Vets, juggling reception duties with the rewarding responsibility of TB testing administration and on-farm support. This dual-role offers genuine variety—one moment you’re scheduling appointments and answering client calls, the next you’re out on a farm assisting with TB testing. Based in Cardigan with occasional shifts at the Oak Vets Clarbeston Road site, this is ideal for someone who thrives in a mixed office and practical environment. Working 40 hours per week across Monday to Friday, you’ll be at the heart of a busy large animal practice.

Key Responsibilities

• Providing a professional, welcoming first point of contact for clients via phone, in-person, and administrative channels
• Managing appointment scheduling and day-to-day office administration within a farm veterinary setting
• Maintaining accurate client records and supporting general practice operations
• Coordinating and scheduling TB tests with clients and vets
• Completing and processing all TB-related documentation to ensure compliance
• Liaising with relevant regulatory agencies on behalf of the practice
• Assisting veterinarians on-farm during TB testing (full training provided)

Requirements

• Professional, organised approach to managing varied workloads
• Strong communication skills with clients and colleagues
• Comfortable working in both office and outdoor farm environments
• Competent with computers and administrative systems
• Reliable team player with a positive, flexible attitude
• Full UK driving licence (essential)
• Previous agriculture or veterinary experience is an advantage but not required

Benefits

• Competitive salary up to £30,000 depending on experience
• 6.6 weeks annual leave plus an extra day on your birthday
• Enhanced family-friendly policies including maternity, paternity, adoption, shared parental, and surrogacy pay
• Cycle to work scheme
• Employee wellbeing initiatives and support
• Non-accidental injury support
• Learning and development through IVC Evidensia Academy
• Pawsome Benefits—rewards gateway with discounts and cashback from hundreds of retailers
• Pension scheme
• Discounted staff pet care

About the Practice

Priory Vets, Cardigan is a multi-disciplinary large animal practice based in Gwalia Gardens, Pwllhai, serving the farming community with expertise in cattle, sheep, equine, and small animal care. Part of IVC Evidensia, the practice combines the resources of a large group with a genuine local presence. The team treats dogs, cats, small pets, farm animals, and equine, making it a vibrant, diverse veterinary environment.