Veterinary Care Assistant

About the Role

Spring Lodge Veterinary Group is seeking a full-time Veterinary Care Assistant to join their team across their six Witham-area sites. This is an ideal opportunity to launch a career in veterinary medicine with a practice that genuinely values its people. You’ll work 40 hours per week, Monday to Friday between 7:30 am and 7:30 pm (with a one-hour unpaid lunch break), plus one Saturday morning per month on a rota. There are no night shifts or bank holiday requirements, giving you predictable weekends and genuine time to recharge.

You’ll be the backbone of the practice, supporting vets and nurses across all departments while building your knowledge of small animal care. If you’re motivated, resourceful, and passionate about animal welfare, this role offers real variety and the chance to develop genuine skills in a structured environment.

Key Responsibilities

• Animal care duties including cleaning enclosures, patient handling, and general husbandry across all six practice sites
• Laboratory tasks and sample processing to support clinical diagnostics
• Driving company vans to between sites (essential—you must hold a full, manual UK driver’s licence)
• Client-facing interactions providing excellent customer service and support
• Reception duties including answering calls, scheduling appointments, managing bookings, and processing payments
• Maintaining accurate records and supporting the smooth running of the practice

Requirements

• Full, manual UK driver’s licence (essential for this role)
• Genuine passion for animal care and welfare
• Excellent interpersonal and communication skills
• Self-motivated, resourceful, and able to manage time efficiently
• Compassionate and attentive approach to patient and client care
• Ability and willingness to work across multiple practice sites
• A can-do mindset and commitment to delivering outstanding care

Benefits

• Up to £25,485 DOE
• 6.6 weeks annual leave
• Additional annual leave on your birthday (added to your holiday allowance)
• Enhanced family-friendly policies including maternity, paternity, adoption, shared parental, and surrogacy pay
• Cycle to work scheme
• Employee wellbeing initiatives and non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits reward gateway offering discounts and cashback with hundreds of retailers
• Pension scheme
• Discounted staff pet care

About the Practice

Spring Lodge Veterinary Hospital is an established, fully equipped small animal practice serving Witham and the surrounding areas. The practice provides comprehensive care ranging from routine preventative healthcare to advanced diagnostics and treatments, with a dedicated team of experienced vets, nurses, and support staff committed to delivering tailored care in a friendly, welcoming environment.

Spring Lodge is part of IVC Evidensia, a leading veterinary group, which provides access to additional professional development resources and a larger network of practitioners. The practice is known for its compassionate approach to animal care and its supportive team culture.