
Join a busy 24-hour veterinary hospital where your calm, confident client care will support pets, owners and colleagues through routine appointments and emergency situations. This is a fast-paced reception role with full training, ongoing support and exposure to emergency and referral work.
This Client Care Assistant role is based within a busy 24-hour veterinary hospital in Richmond, serving a diverse client base from the first point of contact. You will be handling phone calls, welcoming clients, supporting appointment flow and helping to keep day-to-day operations running smoothly in a fast-paced environment.
The role offers comprehensive on-the-job training and ongoing support, alongside exposure to emergency and referral cases. You will be part of a large multidisciplinary team, working in a setting where no two days are the same and where compassionate client service matters at every step.
This role is with Medivet at its Richmond hospital setting in London. The listing describes a large multidisciplinary team working in a 24-hour hospital environment with access to emergency and referral cases.
Medivet is a veterinary group with a careers site that includes clinical, non-clinical, partnership, support centre, early careers, field-based and lab opportunities.