Veterinary Care Assistant

About the Role

You'll be joining a first opinion and ophthalmology referral practice in Sidcup that genuinely prioritises its team's wellbeing. The practice has built a reputation for feeling homely—clients notice it, and so do the staff. With a natural light surgery space and a garden perfect for summer breaks, this is a workplace that understands life happens outside work too. The shift pattern is flexible and tailored to fit around your personal commitments and hobbies. Though part of the larger Medivet cooperative, the practice operates independently day-to-day with the feel of a family-run surgery, whilst benefiting from Medivet's local 24-hour centre and broader staff knowledge.

Key Responsibilities

• Provide exceptional client care, supporting surgeries and procedures in line with regulatory and practice standards
• Deliver hands-on patient monitoring and care—walking, toileting, feeding, and handling pets with skill and compassion
• Work collaboratively within a small, supportive team of 2.5 vets, five nursing staff (VCAs, student nurses, and RVNs), and one receptionist
• Maintain high standards of animal welfare and practice protocols

Requirements

• Exceptional client care skills with a genuine passion for animal welfare
• Ability to prioritise, remain calm under pressure, and adapt to changing demands
• Team player with a willingness to learn and develop
• Must be 18 years or over (due to Health and Safety Executive requirements for this role)

Benefits

• Health & Wellbeing: Health Cash Plan from day one, 24/7 counselling and wellbeing support, life assurance at 3× salary
• Annual Leave: 5 weeks plus bank holidays (rising with length of service), plus an extra paid 'Day for You'
• Additional Perks: Cycle to Work scheme, season ticket loans, discounts on Medivet products and services

About the Practice

This is a first opinion and ophthalmology referral practice with a tight-knit team of 2.5 vets, five nursing staff, and one receptionist. The surgery is known for its welcoming atmosphere—clients describe it as homely, complete with natural light and a garden for outdoor breaks. Part of the Medivet cooperative, the practice retains its independent identity and benefits from access to Medivet's 24-hour emergency centre and wider clinical knowledge.