Veterinary Care Assistant (VCA)

About the Role

Join the West Green practice as a Veterinary Care Assistant and become an integral part of a team dedicated to delivering exceptional pet care. You'll support the nursing and veterinary teams with in-patient procedures, patient monitoring, and daily care—working alongside colleagues who genuinely value teamwork and professional development. This is a full-time position where you'll make a real difference to both patients and clients every single day. The practice creates a supportive environment where you're encouraged to learn, develop your skills, and grow your career. You'll be part of a small animal practice that prioritises both animal welfare and team wellbeing.

Key Responsibilities

• Provide exceptional care to patients, supporting surgical and veterinary procedures while maintaining all regulatory and practice standards
• Monitor and care for in-patients, including walking, toileting, feeding, and general wellbeing checks
• Work collaboratively within the nursing and veterinary team to ensure smooth practice operations
• Maintain high standards of animal care and client communication throughout all procedures
• Support the wider team in delivering a welcoming, professional service to clients

Requirements

• Passion for providing exceptional care to animals and clients
• Ability to prioritise tasks and remain calm under pressure
• Flexible, willing to learn, and committed to continuous development
• Team player with strong interpersonal skills
• Must be 18 years or over (health and safety requirements for this role)

Benefits

• Health & Wellbeing: Health Cash Plan from day one, 24/7 counselling and wellbeing support, and Life Assurance worth 3x salary
• Annual Leave: 5 weeks' annual leave plus bank holidays (rising with length of service), plus one extra paid 'Day for You'
• Additional Perks: Cycle to Work scheme, Season Ticket loans, and generous discounts on Medivet products and services

About the Practice

This Medivet practice in West Green, Crawley, is part of Medivet Group—a well-established veterinary care provider across the UK. The practice is committed to creating a supportive workplace where employees thrive both professionally and personally. As part of the Medivet network, you'll have access to continued professional development opportunities, employee wellbeing initiatives, and a culture that genuinely values its team.