
Ready to make a real difference for pets and their owners? Join PDSA's friendly Stourbridge team and help run a busy charity shop that supports vital veterinary care for pets in financial hardship.
This is a permanent, part-time position working 21 hours per week with full flexibility across seven days, including weekends. You'll support the Shop Manager in running one of PDSA's busiest shops, working closely with a dedicated team of volunteers to maximise profit and create a welcoming, well-presented store.
You'll deliver excellent customer service, manage efficient stock rotation, and use financial and competitor data to spot improvement opportunities. Your role will also champion the PDSA name in the local community, helping to generate item and cash donations and raising awareness of the charity's life-changing work.
PDSA is the People's Dispensary for Sick Animals, a leading charity that has provided vital veterinary care for the pets of people in financial hardship for over a century. The organisation is on a journey to expand its reach and support even more people and their beloved pets.
The Stourbridge shop is one of PDSA's busiest locations, staffed by a friendly team and supported by dedicated volunteers. The role sits within a supportive, collaborative culture where all team members are encouraged to bring their ideas, individuality and passion for pets to work.