About the Role
Join PDSA's Data & Analytics team as a Planning Coordinator, supporting the delivery of projects that help the charity expand its vital veterinary services to more pets and their owners in financial hardship. This hybrid role is based in Telford, offering flexibility to balance office and remote working as you coordinate planning and ensure smooth project delivery across the team.
You'll work alongside colleagues in Data & Analytics and across the wider organisation, acting as a central point of contact for stakeholders. Your role combines project coordination, stakeholder communication, and workload management, ensuring priorities are clear, timelines are met, and teams have the structure they need to deliver quality outcomes.
Key Responsibilities
- Coordinate incoming requests for the Data & Analytics team, capturing and documenting requirements clearly
- Support project planning by defining objectives, timelines, dependencies, and key milestones alongside colleagues
- Maintain project plans, work schedules, and tracking tools with accurate, up-to-date information
- Serve as a key contact for stakeholders, providing regular updates on progress, timelines, and potential risks
- Produce and maintain clear project documentation including requirements, business processes, and delivery plans
- Coordinate meetings, planning sessions, and project reviews, recording actions and following up on agreed tasks
- Monitor team workloads to identify scheduling conflicts or resource pressures, escalating issues appropriately
- Provide regular reporting to the Head of Data & Analytics to support informed decision-making
Requirements
- Proven experience coordinating multiple projects or workstreams
- Excellent organisational and planning skills with strong attention to detail
- Strong analytical skills and ability to interpret information to support decision-making
- Confident communication and stakeholder management abilities
- Proficiency in Microsoft Office applications, including Excel, Word, and Outlook
- Experience working within a data, reporting, or analytics environment
- Experience with data and analytics tools or platforms is beneficial but not essential
- Exposure to standard project management skills is beneficial but not essential
Benefits
- Flexible working options to support work-life balance and individual circumstances
- 25 days' holiday per year plus bank holidays, with option to buy or sell up to five additional days
- Three paid special days annually: Volunteering Day, Celebration Day, and Wellbeing Day
- Generous pension scheme with PDSA contributions starting at 5% and rising to 10%
- Life assurance providing four times annual salary
- AXA Health Employee Assistance Programme with 24/7 wellbeing support
- 10% discount on PDSA Pet Insurance plus access to staff veterinary services
- Retail, holiday, and lifestyle discounts through the Fetch benefits platform
- Enhanced maternity, paternity, and adoption leave
About the Practice
PDSA is a leading UK veterinary charity with over a century of history, providing essential veterinary care for pets of people in financial hardship. The organisation has experienced significant growth in recent years and operates across the country, supporting thousands of animals and families annually.
PDSA is committed to building a diverse and inclusive workplace that reflects the communities it serves. The organisation values collaborative, supportive teams where all individuals can contribute their skills and ideas to achieve a meaningful mission: ensuring no pet is denied veterinary care because of their owner's financial circumstances.
