About the Role
This is your opportunity to establish and lead PDSA's change function at a pivotal moment in the charity's growth. Reporting to the Director of Finance & Resources, you'll work closely with Executive and Senior Leaders to oversee the organisation's transformation programmes, ensuring they're aligned to strategic objectives and deliver measurable outcomes.
The role is hybrid with flexibility to work remotely and occasional travel to PDSA's Head Office in Telford and other locations as required. You'll build governance frameworks, develop a high-performing change team, and provide executive insight into programme performance, risks and benefits realisation across the organisation.
Key Responsibilities
- Lead PDSA's change portfolio, prioritising and sequencing programmes and projects to align with strategic objectives
- Develop and embed consistent programme and project management approaches with clear governance, reporting and assurance frameworks
- Build and lead a high-performing Change team, developing capability and fostering continuous improvement
- Provide Executive and Senior Leaders with clear visibility of programme performance, risks, dependencies and benefits realisation
- Direct investment and resources towards initiatives delivering greatest organisational value
- Build strong cross-organisational relationships, influencing and challenging stakeholders to support informed decision-making
- Drive continuous improvement in how change is planned, governed and delivered across PDSA
Requirements
- Significant experience leading large-scale change programmes within a complex organisation
- Experience establishing or developing a change function, PMO or portfolio management approach
- Strong knowledge of programme governance, assurance and project delivery methodologies
- Ability to influence, coach and challenge Executive and Senior Leadership teams
- Excellent commercial, analytical and decision-making skills with the ability to balance priorities, risk and organisational value
- Collaborative leadership style with experience developing high-performing teams and building strong stakeholder relationships
- Professional qualifications such as MSP, PRINCE2 or PMP are advantageous, as is experience within the charity, healthcare or veterinary sectors
Benefits
- Salary: £65,923 to £69,878 per annum
- Flexible working options to support work-life balance and individual circumstances
- Car allowance: £5,500 per annum
- 25 days' holiday plus Bank Holidays, with option to buy or sell an extra five days
- Three paid special days off annually: Volunteering Day, Celebration Day and Wellbeing Day
- Generous pension options with PDSA contributions starting at 5% and rising to 10%
- Life assurance providing four times your annual salary
- AXA Health Employee Assistance Programme with 24/7 wellbeing support
- Retail, holiday and lifestyle discounts through staff Fetch benefits platform
- Enhanced maternity, paternity and adoption leave
- Vitality Private Medical Insurance single cover, with option to upgrade to family cover
- 10% discount on PDSA Pet Insurance plus access to staff veterinary services
About PDSA
PDSA is the UK's leading pet charity, providing vital veterinary care for the pets of people in financial hardship. For over a century, PDSA has been committed to keeping pets and their owners together during difficult times. The organisation has experienced significant growth in recent years and is on an ambitious journey to expand its reach and impact across the country.
PDSA is committed to embedding a culture of diversity and inclusion that reflects the communities it serves, offering a range of family-friendly and inclusive employment policies. The organisation prioritises safeguarding and promotes a collaborative, supportive working environment where all individuals can make best use of their skills free from discrimination or harassment.
