
Ready to be the welcoming face of a charity that genuinely changes lives? Join PDSA Huyton's friendly reception team and help pets and their owners when they need support most.
You'll be the first point of contact for pets and owners arriving at PDSA Huyton, a busy pet hospital serving people in financial hardship. This part-time, temporary role offers 24.5 hours per week across a varied shift pattern including weekdays, weekends and bank holidays. Working on a fast-paced reception, you'll create a welcoming, supportive atmosphere from the moment clients walk through the door or pick up the phone.
The role demands someone organised and reliable who can stay calm under pressure and adapt to changing demands. You'll process clients attending the hospital, handle telephone enquiries with a professional manner, encourage appropriate financial contributions, and maintain accurate PDSA paperwork and records. While previous office or reception experience with word processing and computerised record systems is an advantage, enthusiasm to learn and a genuine passion for helping pets and their owners is what matters most.
PDSA is a leading veterinary charity dedicated to providing vital pet care for people in financial hardship. With over a century of experience, the organisation operates a network of pet hospitals and clinics across the country, employing a vast team of dedicated professionals. The Huyton location is a busy pet hospital serving the local community and beyond.
PDSA is committed to creating an inclusive workplace that reflects the communities it serves. The organisation offers flexible working arrangements, family-friendly policies, and robust safeguarding practices to support all team members.