
Ready to be the face of a practice where hospitality meets healthcare? Pennard Vets is seeking a Client Care Advisor who genuinely loves animals and thrives on creating memorable experiences for every client who walks through the door.
As a Client Care Advisor at Pennard Vets' Priorly Lodge Practice, you'll be the first point of contact for every client. Your warmth, attention to detail, and genuine care will set the tone for their entire visit, turning routine appointments into moments that matter.
This is front-of-house work in a small animal practice where the team approaches veterinary care through a hospitality lens. You'll work daytime hours, hand-in-hand with vets and nurses to keep the practice running smoothly, calmly, and with genuine care for both clients and their pets.
Pennard Vets is an independent small animal practice in Tonbridge that believes clinical excellence and exceptional client care go hand in hand. The team is hospitality-minded, celebrating individuality and understanding that the client experience is just as important as clinical outcomes. Based at Priorly Lodge, the practice is part of the XLVets community of independent practices.