
Ready to be the friendly face that makes pet owners' days? Join Vets for Pets in Cardiff as a part-time receptionist where your passion for service and love of pets really make a difference.
This is a part-time receptionist position working up to 16 hours per week, with mostly evening shifts plus occasional Saturday mornings (9am to 1pm). You'll be the welcoming face clients and their pets see when they arrive at the practice, creating that critical first impression that sets the tone for their visit.
Your role is to provide exceptional service that builds strong relationships between clients, their pets, and the practice team. You'll manage client payments, coordinate future bookings using the practice's online system, and ensure every person who walks through the door leaves knowing they've received outstanding care. From comforting a nervous owner to celebrating a new puppy's first vet visit, you'll handle every moment with calm professionalism and genuine warmth.
Vets for Pets is part of a larger veterinary group committed to providing exceptional small animal care. The practice values diversity and inclusion, encouraging all colleagues to be themselves and bring their unique contributions to the team. The Cardiff Ely location serves the local community with a focus on creating a welcoming environment where every pet and owner feels valued.