About the Role
Creature Comforts is looking for an experienced Veterinary Surgeon to help deliver high-quality clinical care in its Twickenham clinic. The role sits within a team-led, member-focused model and reports to the Clinical Director, with a clear expectation that you will take an active approach to your own development.
The work covers consultations, surgery and case management, alongside close collaboration with the veterinary and nursing teams. The practice is also building a culture around clear communication, clinical discussion, audit, patient safety and strong client relationships.
Key Responsibilities
- Deliver patient care across consultations, surgery and case management
- Work closely with the veterinary and nursing teams to provide efficient clinical service
- Carry out self-audits and look for ways to improve outcomes with the line manager
- Follow RCVS requirements and Creature Comforts protocols in day-to-day practice
- Contribute to clinical audits, quality improvement work and VetSafe reporting
- Communicate treatment plans, fee estimates and diagnostic results clearly to clients
- Build positive client relationships within the Creature Comforts membership model
- Take part in appraisals, development conversations and wider team communication
- Support colleagues through case discussion, mentoring and a collaborative approach
- Follow correct charging, complaints processes, GDPR and Health & Safety requirements
Requirements
- At least 5 years' proven experience as a veterinary surgeon in first opinion practice
- BVSc, BVM&S or equivalent
- MRCVS, or eligibility to register
- First opinion small animal clinical practice experience
- Knowledge of the RCVS Code of Professional Conduct and CPD requirements
- Understanding of clinical governance and patient safety principles
- Confidence with routine surgery and consultations
- Strong clinical judgement and an evidence-based approach to medicine
- Excellent verbal and written communication skills
- Leadership or mentoring experience is desirable
- Experience in an RCVS-accredited practice is desirable
- A certificate or AVP in a clinical discipline is desirable
- Advanced clinical skills, dental radiography and basic ultrasound are desirable
- Experience with Provet Cloud is desirable
- ECC experience is desirable
Benefits
- Competitive salary
- 200 hours' annual leave plus bank holidays
- Your birthday off after one year's service
- Salary sacrifice pension scheme with 5% employee contribution and 3% employer contribution
- £1,500 CPD budget
- 5 days CPD leave per year
- Healthcare incentive after one year of employment
- Eligibility for the Creature Comforts share options scheme after successful completion of probation, subject to scheme rules and eligibility criteria
- Employee Assistance Programme and Mental Health First Aiders
- Free snacks and lunch in clinic
- Regular team and company social events
- Monthly peer recognition schemes
- Celebration of clinic milestones
About the Practice
Creature Comforts is building a modern veterinary model with beautifully designed clinics and purpose-built technology. The practice describes its approach as focused on healthier, happier pets and vets, with support for clinical teams, local communities and members.
The clinic in Twickenham is part of a wider growth plan across London and beyond, with an emphasis on supportive culture, sensible caseloads and genuine career development.
