A telephone-focused contact centre role in Diss offering both full time and part time hours, with hybrid working available after training and performance standards are met. This is a chance to support customers, solve problems and help shape service improvements.
This Customer Care Advisor role is based in Diss, Norfolk, with hybrid working available once training has been completed successfully and performance has been demonstrated. There are no fully remote opportunities.
The role is telephone-focused, so you will spend most of your day speaking with customers, handling queries, resolving problems and delivering a high-quality service. It is suited to someone who enjoys a busy, fast-paced environment and wants their feedback to help improve the customer experience.
The position is open to both full time and part time applicants, with flexible patterns available across the opening hours.
The role is with CVS Group in the Animed department, based at Owen Road, Diss, Norfolk, IP22 4ER. The advert places the position within CVS Vets customer services and identifies Animed as the practice site.
CVS Group states that it is committed to an inclusive workplace where differences are celebrated and people are supported to do their best work.
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