Veterinary Care Assistant

About the Role

Blaise Veterinary Referral Hospital is one of the UK's largest specialist facilities, delivering comprehensive multi-discipline veterinary referrals and round-the-clock emergency care across the Midlands. You'll work on a full-time fixed-term basis in a 36,000 sq ft hospital environment, supporting a strong clinical team across all departments.

This role involves a structured Monday to Friday week with 8-hour shifts between 7am and 10pm, plus a 1-in-4 weekend rota alternating between early and late shifts. Time off in lieu is provided for weekend working. You'll work under the direction of veterinary surgeons and registered veterinary nurses, gaining hands-on experience in a dynamic referral setting.

Key Responsibilities

• Support the clinical team in delivering high-quality patient and client care across all hospital departments
• Assist with inpatient care, patient handling, and restraint under clinical supervision
• Maintain and clean hospitalisation facilities and equipment in line with infection control policies
• Keep clinical areas stocked and organised to support smooth operations
• Work collaboratively with nursing teams and clinical services to ensure positive experiences for patients and clients

Requirements

• A caring, professional approach with genuine interest in animal welfare
• Good communication skills and ability to work collaboratively with colleagues and clients
• Strong organisational ability in a busy environment
• Proactive attitude to learning, with openness to feedback
• Experience working with animals in a clinical or non-clinical setting is advantageous but not essential
• Reliable and motivated with strong teamwork skills

Benefits

• 6.6 weeks annual leave plus your birthday off, with increasing allowance based on service
• Structured development opportunities including VCA development programmes and apprenticeships
• Clear career progression pathways into Student Veterinary Nurse roles
• Enhanced family-friendly policies: maternity, paternity, adoption, shared parental and surrogacy pay
• Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
• Learning and development via the inspiring vet care Academy
• Pension scheme
• Discounted veterinary care
• Voluntary benefits including Green Cars salary sacrifice and retail discounts and cashback

About the Practice

Blaise Veterinary Referral Hospital is part of IVC Evidensia's network of specialist referral facilities. Located in Longbridge, Birmingham with easy access from the A38, the hospital spans 36,000 sq ft and has the capacity to treat up to 10,000 pets annually. The facility is integrated into the West Longbridge regeneration project and provides round-the-clock emergency services treating dogs, cats, and small pets across the Midlands.

IVC Evidensia is the UK's leading veterinary care provider, trusted with the care of over 2 million animals. The organisation is committed to supporting staff development, wellbeing, and career progression through structured mentorship, learning resources, and clear pathways for advancement.