Ready to be the friendly face of a busy veterinary practice? Medivet's Client Care Assistant role puts you at the heart of the team, supporting clients, patients, and colleagues with genuine care and energy.
You'll be the first point of contact for clients calling or visiting the practice, delivering exceptional care that sets the tone for their entire experience. This full-time permanent role includes regular Saturday working (approximately 1 in 3), so flexibility is essential. You'll work within a supportive team environment where your contributions genuinely matter.
The role combines client-facing reception duties with behind-the-scenes appointment management, triage support, and collaborative teamwork. You'll use online booking systems daily and interact with clients across phone, in-person visits, and messages, making this ideal if you thrive in a busy, varied setting.
Medivet is one of the UK's largest veterinary practice groups, with a strong presence across London and beyond. The practice operates a comprehensive small animal service with mixed animal and exotic capabilities, supported by modern hospital facilities. As part of a larger group, you'll benefit from professional development opportunities, corporate support structures, and access to a wide network of colleagues.
The practice culture emphasises that your career means more than just a rota and a job title. Medivet invests in staff wellbeing, professional development, and creating a workplace where team members feel genuinely valued and supported.
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