
Be the first face and first voice clients meet at Pennard Vets, where referral-level care sits alongside first opinion work. This front-of-house role is central to keeping appointments organised and clients feeling welcomed from the moment they arrive.
Pennard Vets is looking for a Client Care Advisor to join its Sevenoaks group. You’ll be the first face clients see and the first voice they hear, helping to set the tone for every visit and making sure people and pets feel calm, cared for and well supported.
This is a busy, energetic front desk role where no two days are the same. You’ll be part of a practice that describes itself as independent and under clinical leadership, with referral-level care alongside first opinion work and many referral-level surgical pathways now standard for first opinion patients too.
Pennard Vets describes itself as independent and under clinical leadership rather than bound by large corporate policy. The practice also says it works with a hybrid model that combines referral-level care with first opinion services.
The team says everyone has a stake in the practice and pulls together with pride in the work they do. The advert also highlights a modern surgical environment, MRI, CT imaging, mechanical ventilation and a diverse specialist team.