Practice Manager

About the Role

This is a maternity cover position offering a full-time role managing day-to-day operations at a small animal practice in Biggleswade. You'll step in as Practice Manager while the owner takes maternity leave, supported by a strong clinical team including the Lead Vet, Head Nurse, and Head Receptionist. Monthly check-ins and ongoing guidance from the practice owner ensure you're never alone in the role.

The practice values structure, organisation, and strong leadership. You'll work closely with a business development partner to drive performance and maximise the practice's potential while maintaining high-quality animal healthcare standards.

Key Responsibilities

• Oversee day-to-day operational management of the practice
• Lead and support both clinical and non-clinical team members
• Manage rotas, diary coordination, and staffing levels
• Support recruitment and onboarding of new team members
• Drive practice performance, efficiency, and client service standards
• Ensure compliance with policies, procedures, and clinical governance
• Act as key link between the practice team and wider support network

Requirements

• Previous experience in veterinary or healthcare management (preferred, not essential)
• Proven leadership ability and strong organisational skills
• Excellent communication and people management skills
• Confident managing rotas, workflow, and team coordination
• Thrives in busy environments with problem-solving mindset
• Passionate about creating a positive and supportive team culture

Benefits

• 20% colleague discount at Pets at Home, Vets for Pets, and The Groom Room
• Access to additional discounts and cashback offers
• In-house career development opportunities
• Pension scheme
• Holiday allowance

About the Practice

Vets for Pets is part of the Pets at Home group. The practice is committed to diversity and inclusion, valuing talent from all backgrounds and creating opportunities for people to bring their whole selves to work.