Veterinary Receptionist

About the Role

This 12-month maternity cover position is for a Veterinary Receptionist at Bath Vets for Pets. You will be the first point of contact for clients and their pets, helping to create a warm, welcoming and professional experience while supporting the smooth running of the practice.

The role is part time, working 16 hours per week, including 1 in 4 Saturdays. It is suited to someone who enjoys a busy environment, likes helping people, and can stay calm and professional while juggling a varied front-of-house role.

Key Responsibilities

• Welcoming clients and their pets into the practice
• Answering phone calls and responding to enquiries
• Booking and managing appointments
• Processing payments and carrying out general administrative tasks
• Supporting the wider veterinary team with day-to-day practice running
• Delivering excellent customer service to every client

Requirements

• Friendly, approachable and confident manner
• Excellent communication and customer service skills
• Organised approach and the ability to work well as part of a team
• Genuine love of animals
• Ability to remain calm and professional in a busy environment
• Previous veterinary reception experience would be an advantage, but it is not essential

Benefits

• 20% discount across the Vet Group, Pets at Home and the Groom Room
• Access to discounts and cashback schemes
• In-house career development opportunities
• Pension scheme
• Holiday allowance

About the Practice

This role is with Vets for Pets at Bath. The advert places the practice in Bath, Somerset, with postcode BA2 3GL, and the sector is listed as Small Animal.

The practice is part of the Vets for Pets group. The advert also highlights an inclusive approach, with an emphasis on valuing, respecting and celebrating difference.