
Join a Burton Vets for Pets practice in a client-facing role that combines welcoming reception work with day-to-day support for pets, clients and the clinical team. This is a 12 month fixed term contract with 35 hours per week, including 1 in 4 Saturdays from 9am to 6pm.
At Burton Vets for Pets, you'll be the friendly first point of contact for clients and their pets, helping to create a calm and welcoming experience from arrival through to departure. The role focuses on delivering exceptional client care, acting as a link between clients and the clinical team, and supporting the smooth running of the practice day to day.
Your work will include greeting clients, offering guidance, managing payments, handling future bookings and using the online booking system confidently. This is a full-time role of 35 hours per week, including 1 in 4 Saturdays from 9am to 6pm. It is a 12 month fixed term contract to cover maternity leave, with the potential to become permanent depending on business needs.
You'll be joining a role where warmth, organisation and strong communication really matter. Computer literacy is important, and so is the ability to stay calm, attentive and focused on client needs in a busy practice environment.
This role is based at Burton Vets for Pets in Burton upon Trent, Staffordshire. The practice is part of Vets for Pets and sits within the small animal sector.
The advert also highlights a people-focused culture that values inclusivity and celebrates difference, with an emphasis on creating a welcoming environment for clients, colleagues and the wider community.