
Ready to be the calm voice in a pet emergency? Join Vets Now Northampton's reception team and make a real difference when pets need us most, with flexible evening and weekend shifts that work around your life.
Shift pattern: Week 1 Thursday-Friday 19:00-00:00; Week 2 Thursday-Friday 19:00-00:00 and Saturday 12:00-19:00; Week 3 Monday-Wednesday 19:00-00:00; Week 4 Tuesday-Wednesday 19:00-00:00. Bank holidays on rotation.
You'll be the first point of contact for emergency pet owners, managing calls, greeting anxious clients, and handling financial transactions when pets need us most. This is part-time work with a flexible rota across evenings and weekends, allowing you to balance work with other commitments. Based at Vets Now Northampton, you'll work alongside a skilled emergency and critical care team providing compassionate support 24/7.
Your role bridges the gap between distressed pet owners and our clinical team, relaying vital information about patients en route and clients in need of assistance. It's fast-paced, varied, and genuinely rewarding work in the emergency veterinary sector.
Vets Now is the UK's leading provider of emergency pet care, serving over 1700 veterinary practices across the country. The organisation operates 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, committed to delivering compassionate care when pets need it most.
Vets Now Northampton is part of this network, offering emergency and critical care services with a highly skilled team available around the clock. The clinic prioritises flexibility and family-friendly working, actively supporting staff development through CPD and structured benefit schemes.