Weekend Veterinary Receptionist

About the Role

This Weekend Veterinary Receptionist role places you at the front line of emergency and critical care at Vets Now Bridgwater. You will be the first point of contact for clients in urgent situations, helping to keep calls, arrivals and administration running smoothly.

The working pattern is every other weekend, with Saturday shifts from 12:00 to 20:00 and Sunday shifts from 09:00 to 21:00, plus a fair share of bank holidays. The role is based within Blake Vets, The Veterinary Centre, Showground Rd, Bridgwater, TA6 6AJ.

Key Responsibilities

• Act as the first point of contact for emergency and critical care clients.
• Handle incoming calls, greet clients and manage financial transactions.
• Pass updates to the veterinary team about patients en route to the clinic or clients needing assistance.
• Carry out administration tasks accurately.

Requirements

• Experience working with clients in a busy reception or support role is implied by the responsibilities.
• Confidence handling calls, client communication and financial transactions.
• Good administrative accuracy.

Benefits

• £13.45 per hour.
• 7 weeks pro rata annual leave.
• Your birthday as a paid day off.
• Cash Health Plan provided by Simply Health.
• Vets Now For You reward gateway with discounts and cashback at hundreds of retailers.
• £780 CPD allowance pro rata.
• 10 hours paid CPD time annually pro rata.
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes.
• UK Standard Pension contributions of 5% employee and 3% employer.
• Up to 50% discounted staff pet care.
• Paid volunteering days.
• Death in service cover of two times annual salary.
• Disability Confident Employer status with reasonable adjustments available during recruitment.

About the Practice

Vets Now is a UK emergency pet care provider working with over 1700 veterinary practices, with more than 60 out-of-hours clinics and two 24/7 pet emergency hospitals. The organisation describes its teams as close-knit, with structured rotas and experienced clinical colleagues.

This role is based at Blake Vets in Bridgwater and sits within Vets Now's emergency and critical care service.