
Ready to be the friendly face that puts pets first? Join CVS Vets' Shirehampton team as a Receptionist and become part of a supportive practice where your communication skills and genuine care for animals make a real difference.
1:4 Saturday rota shared with colleagues; additional flexibility to cover one bank holiday per year.
This is a 12-month fixed-term position based primarily at the Shirehampton site, with regular shifts across the Eastville branch and occasional cover at Ashton. You'll work 39.13 hours per week on a Monday–Friday schedule, plus a shared 1:4 Saturday rota. The role combines front-desk duties with behind-the-scenes support, making you the heartbeat of a busy three-site practice within the CVS Vets network.
You'll manage a constant flow of calls, appointments, and client interactions, while also handling insurance forms, medication dispensing, and financial transactions. It's a role that demands flexibility—both in covering different sites and the emotional intelligence to support clients during difficult moments—but one where your organisational skills and warmth genuinely matter.
Highcroft Veterinary Centre operates three sites across the Bristol area (Shirehampton, Eastville, and Ashton) and is part of CVS Vets, one of the UK's largest veterinary groups with over 500 practices and 8,000 staff members. CVS is committed to putting pets first and building a diverse, inclusive workplace where team members can be themselves and perform at their best.
As a CVS-owned practice, you'll join a supportive professional community with clear pathways for development and access to resources that help you grow. The practice serves small animal clients and operates across multiple locations, making it an ideal setting for someone seeking variety, teamwork, and the chance to make a visible difference in a well-resourced environment.