Veterinary Patient Care Assistant

About the Role

You’ll be joining Davies Veterinary Specialists, one of the largest and most diverse small animal referral centres in Europe, as a Patient Care Assistant. This is a full-time, permanent position working 40 hours per week with 1:4 weekend rota cover. Based at Manor Farm Business Park in Higham Gobion, Hertfordshire, you’ll play a vital part in the patient experience by providing hands-on care to patients whilst maintaining the cleanliness, organisation and stock levels that keep the practice running smoothly.

Every day brings unique challenges and the opportunity to develop your skills working alongside veterinary specialists and nursing teams caring for complex and interesting cases. You’ll be part of a strong, supportive team that’s genuinely committed to outstanding patient care.

Key Responsibilities

• Provide direct hands-on care to patients, including assisting with feeding, medication administration, and comfort care
• Maintain the highest standards of cleanliness and organisation across treatment areas and wards
• Monitor and manage stock levels, ordering supplies as needed
• Support nurses and interns in their daily duties and clinical tasks
• Ensure the smooth running of the practice through efficient patient care and facility management
• Work efficiently in a fast-paced, varied environment with a diverse caseload

Requirements

• High levels of organisation and attention to detail
• Physical, mental and emotional stamina to work with very ill patients
• Ability to remain calm and effective in a fast-paced working environment
• Strong motivation to deliver outstanding client and patient care
• Excellent communication and teamwork skills
• Previous animal care experience is desirable but not essential – full training will be provided

Benefits

• Salary: £26,437 per annum
• Holiday: Pro-rata allowance of 5 weeks plus bank holidays
• Birthday as a paid day off
• Extensive free online CPD programmes through Linnaeus
• Clear career progression opportunities
• Staff discount schemes
• Enhanced sickness pay
• Enhanced equal family leave
• Wellness programme including employee assistance programme, eyecare vouchers, free annual flu jab and cycle to work scheme
• Recruitment referral reward scheme

About the Practice

Davies Veterinary Specialists is one of Europe’s largest and most diverse small animal referral centres, delivering truly outstanding care to complex cases. The practice is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, the practice is driven by purpose rather than short-term profit, creating a culture where excellence and animal welfare are paramount.

The team comprises over 6,000 associates across Linnaeus, supported by access to a huge network of specialists, worldwide development opportunities, and a comprehensive wellbeing package that prioritises both physical and mental health. You’ll join a culture that values inclusivity, diversity, and authenticity, where every team member is empowered to contribute their best.