Join a modern, purpose-built clinic where reception is reimagined: no phone queues, a collaborative team, and genuine support for work-life balance. If you're passionate about animal care and exceptional client service, Hello Vet wants you on their team.
As a Client Care Associate, you'll be the welcoming face of Hello Vet's Highgate clinic, supporting both our veterinary team and the clients who trust us with their pets' care. This part-time position sits at the heart of our modern, purpose-built clinic where technology handles admin burden and you focus on what matters: genuine, personal client relationships and skilled animal handling during clinical examinations.
You'll manage appointments, handle client queries, maintain clinical histories, and collaborate digitally to keep owners informed throughout their pet's journey. Unlike traditional reception roles, there are no phone queues to manage here. Instead, you'll work alongside a large, supportive team in a vibrant clinic environment built to reduce admin friction and foster genuine care.
Hello Vet operates modern, purpose-built clinics across North London with a mission to restore the personal bonds between clients and their veterinary practice. Built on the principle that creating the best workplace for the team results in the best care for pets, Hello Vet combines technology-forward systems with deeply human, collaborative values. The practice welcomes client involvement during procedures and enables clients to message the team any time, fundamentally reshaping how general practice veterinary care is delivered.
With a large, collaborative team culture, thoughtful technology platform, and vibrant environment made up of people committed to changing veterinary medicine, Hello Vet attracts talented professionals who share a passion for both animal welfare and colleague wellbeing.
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