Ready to be the friendly face of a modern, purpose-built veterinary practice? Hello Vet's Client Care Associates welcome every pet and owner, manage appointments and queries, and collaborate with the clinical team in a supportive, tech-forward environment where admin actually works in your favour.
As a Client Care Associate at Hello Vet, you'll be the welcoming presence that greets every pet and owner walking through the doors. You'll handle appointment bookings, manage client queries, record clinical histories, and manage administrative tasks alongside the veterinary team. Unlike traditional reception roles, you won't be tethered to phones. Instead, you'll collaborate with colleagues to keep clients updated and informed through Hello Vet's digital platform, ensuring every pet and owner receives personal, attentive support.
This is a role in a modern, purpose-built clinic in Bushey. You'll work within a large, collaborative team in an environment specifically designed to support both staff wellbeing and outstanding patient care. Hello Vet is committed to restoring the personal bonds between clients and their vets, and your role is central to that mission.
Hello Vet is reimagining general practice veterinary care with a simple principle at its heart: create the best place for your team to work, and you'll create the best place for pets to receive care. The Bushey clinic is purpose-built to meet the needs of the veterinary team, pets, and owners alike. With a technology-forward approach and deep commitment to staff wellbeing, Hello Vet is building the next generation of veterinary practice.
The team is large and collaborative, operating without traditional phone reception, instead using a digital-first approach to client communication. Hello Vet fosters a diverse, supportive environment where everyone is valued, respected, and encouraged to grow, with a strong emphasis on maintaining healthy work-life balance.
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