About the Role
This is a casual position offering flexible shifts at Felledge Animal Centre, a busy RSPCA rescue and rehabilitation facility in County Durham. You'll work on an as-needed basis, picking up shifts as they become available. The role is ideal if you value flexibility and can respond to short-notice scheduling, though you must be within an hour's travel of the centre and available to work weekends.
You'll work with rescued dogs and cats recovering from cruelty and neglect. The cattery houses over 60 cats at peak capacity, while the state-of-the-art kennels typically hold more than 40 dogs undergoing rehabilitation and socialisation before adoption. This is physically active, outdoor work in all weather conditions, and emotionally rewarding.
Key Responsibilities
- Clean enclosures for cat and dog intakes, including kennels and cattery facilities
- Feed, water, groom and exercise animals daily
- Monitor and report on animal behaviour, wellbeing and health
- Administer veterinary medications and treatments as prescribed
- Work with Behaviour and Welfare Advisors to implement behaviour modification programmes
- Support matching of animals to adopters and provide post-adoption guidance
- Provide high-standard customer service to the public, volunteers and fellow professionals, often in sensitive situations
- Maintain digital records to track each animal's journey through the centre
Requirements
- Professional or voluntary experience working with animals, particularly dogs (not as a pet owner). Experience in a private boarding kennel or as an animal carer for another charity or company is especially valuable
- Resilience and compassion to work with traumatised animals requiring patience and trust-building
- Physical capability to work outdoors in all weathers and muck in as part of the team
- Strong communication skills for working with colleagues, volunteers and the public
- Adaptability to handle unpredictable situations and remain calm under pressure
- Basic IT confidence to use digital record systems
- Own means of transport (essential). The centre is in a rural location with no public transport links; a driver's license and vehicle access is highly desirable due to distance and shift flexibility requirements
- Legal right to work in the UK
- DBS check required for this role
Desirable
- Animal care qualifications
Benefits
- Hourly rate: £15.07 per hour
- Professional development opportunities
- 25 days holiday per year (pro rata for casual hours)
- Pension scheme
- Healthcare cash plan
- Employee Assistance Programme
- Occupational sick pay
- Life assurance
- Dog-friendly workplace policies
- Cycle-to-work scheme
- Staff discount schemes
- Family-friendly policies
About the RSPCA
The RSPCA is the UK's leading animal welfare charity, operating rescue centres across England and Wales. Felledge Animal Centre is one of the RSPCA's specialist facilities, caring for animals rescued from cruelty or neglect and preparing them for adoption. The centre's state-of-the-art facilities include purpose-designed kennels for cruelty cases and a spacious cattery, supported by a team of animal care, behaviour and welfare specialists.
The RSPCA is committed to building a diverse workforce. The organisation actively encourages applications from members of minority ethnic groups and people with disabilities, and offers reasonable adjustments throughout the recruitment process.