Accounts Administrator

About the Role

This is a flexible part-time position offering up to 32 hours per week, with job share arrangements considered. You'll support the financial operations of Animed Equine Veterinary Clinic at Shedfield, handling a diverse range of accounting and administrative tasks in a collaborative veterinary environment.

You'll take ownership of billing and invoice management, liaise with clients to process payments over the telephone, manage debt control, and oversee insurance claims administration. It's a role that calls for someone organised and meticulous, with a genuine commitment to excellent customer service.

Key Responsibilities

• Oversee billing processes and send out invoices to clients
• Liaise with clients and process telephone payments
• Manage debt control and follow-up procedures
• Administer and manage insurance claims
• Maintain accurate financial records using Microsoft 365 and Excel
• Support the wider Animed Equine team with administrative duties as required

Requirements

• Excellent numeracy and literacy skills
• Strong administrative skills with meticulous attention to detail
• Customer service orientation and communication skills
• Proficiency in Microsoft 365 and Excel
• Team player with a collaborative approach
• Right to Work in the UK (visa sponsorship not available for this role)

Benefits

• Flexible part-time hours (up to 32 hours per week), job share considered
• Five weeks' annual leave (pro rata) plus bank holidays
• Staff discount on veterinary bills and care
• Staff discount on Animed Direct online dispensary for pet medicines, products, and food
• Employee Assistance Programme for confidential wellbeing support
• Recognition and appreciation as part of CVS Group's commitment to employee wellbeing

About the Practice

Animed Equine Veterinary Clinic is part of CVS Group Plc, one of the UK's largest veterinary healthcare providers. The clinic is located at Shedfield in Southampton and specialises in equine care, serving the local community with expert veterinary services.

CVS Group is dedicated to fostering an inclusive, diverse workplace where all team members are supported, valued, and empowered to perform at their best. The organisation is committed to building a workforce that reflects the diverse communities it serves.