Support clients and the clinical team in a part-time role that combines front-of-house service with phone support. You'll work a rota of 9am to 2pm one week and 2pm to 8pm the next, with 1 in 4 weekends.
This part-time Call Handler role at Vets for Pets Romford is focused on delivering excellent client service and helping keep the practice running smoothly. You'll be the link between clients and the clinical team, supporting people at reception, managing calls and helping with bookings and payments.
The rota alternates between 9am to 2pm one week and 2pm to 8pm the next, with 1 in 4 weekends included. The role suits someone who is calm, friendly and confident using an online booking system, with the ability to move between face-to-face client care and telephone support.
This role is based at Vets for Pets Romford in Essex. The practice is part of the Vets for Pets brand, and the vacancy is for a client-facing support role within a veterinary setting.
The culture highlighted in the role is welcoming and inclusive, with an emphasis on treating people with respect and valuing difference. The practice encourages colleagues to bring their own values and behaviours to the team.
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