Patient Care Assistant

About the Role

This is a full-time permanent position working 40 hours per week across all Blythwood Vets sites. You'll join a friendly, welcoming team where both newcomers and experienced career-changers thrive. Whether you're starting your journey in veterinary medicine or seeking a fresh challenge, you'll find a fast-paced environment that values adaptability, reliability, and genuine care for animals and clients alike.

You'll support the nursing and clinical teams in a busy hospital setting, assisting with animal handling, hospital maintenance, and client-facing duties. The role includes a 1:4 Saturday rota, bringing structure and predictability to your weekends.

Key Responsibilities

• Assist with patient handling and restraint using kind, stress-free techniques to ensure animal welfare
• Clean, disinfect, and prepare patient accommodation; maintain infection control standards through sterilisation and deep cleaning
• Support reception duties including telephone handling, appointment booking, client enquiries, and payments
• Work alongside Veterinary Surgeons, Veterinary Nurses, and support staff as required
• Communicate effectively with colleagues and clients, demonstrating reliability, empathy, and adaptability in a fast-paced environment

Requirements

• A genuine passion for animal welfare and providing excellent care
• Ability to work in a fast-paced, busy environment
• Strong communication and teamwork skills
• Reliability, adaptability, and a customer-focused approach
• No prior experience required for those starting their veterinary career

Benefits

• 5 weeks holiday plus bank holidays and birthday leave
• Extensive internal CPD and career progression opportunities
• Staff discount schemes
• Life assurance and enhanced sickness pay
• Enhanced equal family leave
• Employer contribution pension scheme
• E-car salary sacrifice scheme
• Cycle to work scheme
• Wellness programme including employee assistance, eyecare vouchers, and free annual flu jab
• Recruitment referral reward scheme

About the Practice

Blythwood Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. With over 6,000 associates across a network of primary care and referral practices, Linnaeus is driven by its purpose: creating a better world for pets, starting with a better world for its people. The group is committed to fostering an inclusive, diverse culture where you can be authentic and perform at your best.

Linnaeus carefully selects its partner practices to ensure the highest standards of patient care. Together, they form a community of like-minded veterinary professionals working across small animal, farm, and equine medicine, supported by a comprehensive wellbeing package and access to world-class development opportunities.